Scheduling
Practical scheduling advice for owners and managers of restaurants, cafés, retail and service businesses.
How to Handle Shift-Swap Requests Without Creating Scheduling Chaos
A thumbs-up in the group text isn't an approved swap. Here's a simple way to handle shift-swap requests so the schedule stays true and nobody gets stuck.
How Far in Advance Should You Post an Employee Schedule?
Two weeks is a good target for most hourly teams, with one week as the floor. Here's how to choose your lead time and make early posting stick.
What Makes a Good Work Schedule? 8 Things Managers Often Miss
A schedule can be full and still fall apart by 6:30 on Friday. Here are 8 things to check before you post your next one, beyond filling every block.
How to Create an Employee Schedule That Actually Works
A step-by-step way to build employee schedules from real staffing needs, fair coverage and clear expectations, so you stop rescuing the schedule every week.